Yes, they are good for one full year from the time of purchase. We kindly suggest marking it in your calendar when they expire so you don’t miss out.
Do I keep my receipts for my tax purposes?
Yes, it is recommended to file them after you are issued the receipt after each booking. Unfortunately, we do not have duplicates and cannot issue past receipts upon request.
Can the Nannies administer medication?
Nannies are able to administer medication if the nanny is aware and agree and bring a form that you will sign giving them permission to administer the medication.
Should I have a meal for the Nanny coming?
Since the Nannies are an extension of your family for the day, it has been common practice and a nicety to share your pantry. However, please share with the agency if you wish for the Nanny to bring her own meals and or snacks and we will happily add a note so the Nanny comes… Read more »
How much notice do you need to find a Nanny and can I book last minute?
We ask that as soon as you know you need a Nanny to give us a call and we will start searching for an available nanny that is suitable for the times, the ages of your child(ren) and location of the booking.
May I have the Nanny’s phone number?
We are not able to provide you with the Nanny’s personal information and are happy to remain the liaison between you and the Nanny. If you need to reach the Nanny, please call the office during business hours and we will transfer the call directly to her. If the booking is past the office hours,… Read more »
What is a “Manny”?
This is a term of endearment for a male Nanny with Nannies on Call.
May I meet the Nannies before they come to my home?
The On Call service is not designed for this but we would be happy to try and arrange a 4 hour minimum paid booking for a nanny who is coming for future booking.
Can I book a nanny to stay overnight for a week/weekend?
Our Nannies are happy to stay overnight with your family. Please call the office to discuss the arrangement and we are happy to go over how it can work for you.
What if I want to stay out later than I booked?
We ask for the “maximum” amount of hours you plan on booking but if believe you may be later we ask that you please address this to the office or when your Nanny arrives. Often Nannies are pleased to stay longer but the nanny may have another booking, personal plans or must factor in getting… Read more »