What if I need to cancel my booking?

We understand that cancellations include sick family members and emergencies so we ask that you notify the office as soon as possible if you need to cancel a date. If the booking is less than 24 hours away there is a charge to compensate the Nanny for canceling her job. (The 4 hour minimum nanny rate plus a $5 administration fee)  Your credit card is charged and Nannies on Call issues payment on your behalf.

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