On Call Service Suspended

Dear Nannies on Call Family,

It is with great sadness and regret that we have decided to temporarily suspend services of the on call department.  We have tried to balance the needs of working families with the concern of COVID-19 in Canada.  As we have stated many times our number one priority is the health and safety of our families and nannies. We are at a point now where the only way to protect our current families and nannies is to temporarily close operations of our on call department. 

We will continue to provide placement services such as our new live in nanny placement for families who work in essential services and do not have any option but to go to work. 

We will be contacting all our nannies and families who have future on call bookings to discuss their options by the end of the day on Friday, March 20th. 

We truly appreciate all the hard work of the extraordinary nannies and the loyalty of our clients over the last 20 years. We wouldn’t be here without all of your support. 

We will commence services of the on call department as soon as the COVID – 19 threat passes.

Be well and stay safe.

Michelle Kelsey


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